If you're new to Wally Falke's, then there is no better way to find out more than reading what our customers have to say. We take your heating, air conditioning and indoor air quality needs very seriously. As a local Turlock NATE certified contractor, we bring a level of expertise and attention to detail to each job we do that is unmatched!
Cameron was very professional and helpful, fully & articulately answering all my questions & cleaning up where needed. Top notch service!
When our AC went out during triple digit days, we were stressed out because we spent the night in hell. We called and they were able to come out the same day. From the receptionist to the technician, they are very nice, professional, efficient, and understanding of the situation. The tech fixed the issue without trying to up sell us, which means they will definitely be who we call when the inevitable happens and we will need a new system! We highly recommend them!
Cameron # 1 A/C Tec & Wally Falke's Heating & A/C ROCK!!!!!!!! If you need a new system and have an emergency look no further! This company is the BEST! I just want to say that I do NOT say that very often, Here's my story: I came home from the Bay Area to a steaming HELL HOUSE!!. I ALWAYS check out the Yelp reviews before hiring any contractors! The name "WALLY" caught my eye, Yes! my first thought was Wally Cleaver, Beaver's brother! Next I noticed Wally is a 5 STAR Company!! I called Sunday morning 7/22/18, and to my surprise, the owner Christi answered the phone promptly and was able to get someone out to my house quickly to diagnose the problem. Another SHOCKER was OMG!!! ""NO UPCHARGE"" for weekend services!! Christi had me with her Dad's ultracool name and the 5 STAR ratings!! We set up an appointment for that very afternoon. The #1 A/C Tec Cameron, came out and ran a diagnostic test, and checked the equipment for leaks. Cameron found the problem and pumped 4 lbs of R-22 into our unit. Our A/C system started blowing COLD ARCTIC air into our 3000 sq ft home like it never did before! Cameron stated he would do a FREE! follow up in one month, Cameron did, and he found no more freon leakage!!! Christi, Cameron #1 A/C Tec, and Wally Falke's Heating & A/C are the GREATEST!!!!!
Jose B did an excellent job checking our AC unit and ensuring it's maximum quality.
Jose B did an excellent job checking our AC unit and ensuring it's maximum quality.
We've used Wally Faulk's for 25 years. Initially they replaced an outdated heating/air con unit through a PGE upgrade program. They have an annual service program and have serviced our unit twice a year. They identify issues early on, fix them quickly, keep the unit clean and running efficiently. And replace the filter.Last year we had them put in a whole house fan to reduce the attic heat buildup. They were quick, effective and didn't leave a mess. It works nicely. When it's time to replace we'll definitely go with them.
Jaime was very helpful, honest, knowledgeable and friendly. Our a.c is already running cooler in just the short time he was here.
Great experience. Very knowledgeable, thorough, professional, prompt and friendly!
I called three other hvac companies for their "free" second opinion and every single one of them charged "diagnostic fees". I came across Wally's and was able to get an appointment for the very next day with absolutely no hidden fees. Patrick came out to my home, performed a thorough check on our A/C, and provided his detailed and professional opinion. I showed him an estimate from a previous vendor and he noticed almost $1k in unnecessary charges which he explained not only what they were but why they weren't needed. Highly recommend this company for their fast service knowledgeable employees and most importantly, HONEST service. Thank you.
Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is very knowledgeable and explains issues in non technical language. Overall an excellent experience.
Ricky did a great job! He was very thorough and very friendly.
Jaime came in changed out a filter for us, gave our A/C a look over. Everything was good, service was quick, simple, and he was very informative.
Jose was on time and very personable. He took time to diagnose what was going on with our air conditioner and explain it to me. he then laid out my options including some advice on ways i might be able to get through the end of this season with the motor i have, hopefully allowing me to make the repairs when my electric bill is several hundred dollars a month less. Finding a business who takes time to go the extra mile seems to get harder and harder to find. Jose is someone who clearly enjoys both the work he does and his employer - and it shows.
Always on time, and always professional. The most reasonable and fair business in the valley. Ricky G.your the best!! Thank you for all your help.
Service with Wally Falke's Heating and Air was excellent. We had our A/C go out in a heat wave on a Saturday late afternoon, and someone arrived Sunday morning to fix it. Perry (the technician) was wonderful! He not only diagnosed the problem right away, but he had the parts needed to fix it in his van. He also talked us through the problem and helped us understand how to prevent it in the future. Super friendly and honest. Will use them again in the future if the need arises for sure.
We called Wally Falke's Heating and Air Conditioning to look at our 20 plus year old AC units. The problem was quickly diagnosed and fixed.
Their prices are competitive and their service is outstanding!
Ricky G. was beyond fantastic...courteous, knowledgeable, and on time! I signed up for the maintenance program and am very glad I did. We are completely satisfied with our new AC company.
Best A/C and heating service my Company has ever had! Great people to have in your business.
Kevin and his team did an excellent job replacing our Heating and AC unit. They were very respectful, knowledgeable, and treated our home as if it was theirs. I wasn't home for the install but they fact they treated my wife and kids well meant the world to me. Also Jessy did an excellent job managing the project. Highly recommend this company.
Jose B. was very nice, respectful and knowledge. He did what he could to keep me comfortable, even though my furnace is old and ready to expire. Great service
Jaime was very friendly and professional. He was able to diagnose and fix our AC problem very quickly. I would highly recommend him/this company!
From the office staff to the service techs that go out to the job site, these guys know customer service!
Rick Falke, the owner, offers a free second opinion on all quotes that their customers receive from other contractors. Rick isn't in business to sell a system that isn't needed, he gears his team to provide the service that is NEEDED.
Keep up the good work!! You guys rock!
First of all let me start by saying if you want to deal with a company who really cares about their reputation and take excellent care of their customers then you need to call Wally Falkes Heating & air. It's starts whith the ladies who answer the phone all the way to management all are very professional.
Kevin come to my house yesterday to install a new AC unit and it was a great experience,he is very professional and id a great job, very clean and organized. I highly recommend this company and request Kevin as your technician.
Thank you Jesse, Kevin, Rick and the office staff for all your help.
Well it finally happened my AC stopped working.... of all times in this heat wave, so I called all the company's in town for rate comparison and Wally Falke's kicked everyone's butt.... So I made an apt. Jose came the next day and he was GREAT!!!! He got up on my amazingly tall two story house ( creatively) lol!! My house is not the easiest to get up on the roof... So he's up there not to long and comes back down and tells me its one simple inexpensive part.... wooohooo so I signed of for a service agreement (which is a great deal) now Jose will come back twice a year.. I am so pleased with the company over all, they are very professional and nice.... Thank You Jose for excellent customer service!!! Thank You for saving summer!!! :)
Had a great experience with Wally Falke's heating and air conditioning. My old unit stopped blowing cold air and because if it's age I thought for sure it would have to be replaced....Cameron came out on a service call and repaired it quickly and my air conditioning blows cold again. Cameron was very polite and professional and explained what he was checking and what needed repair....this was a great experience in customer service and I highly recommend them for you heating and air conditioning needs !!!!
We've been using Wally Falke's for our AC and heat for years, and have been very happy. They show up when promised and call ahead to make sure you're there. They explain any problems and the work they need to do. We've had many technicians from Wally Falke's over the years and they've all been very friendly and polite. I wouldn't hesitate to recommend them!
We had a technician out (Cameron) on 7/3 and he was extremely polite and considerate. He took the time to explain what happened and recommended us purchasing the service plan, which we did. A week later, our second AC unit goes out and we call a technician to come out. I called at 8:30 and they were there at noon the same day. Patrick that came out the second time was extremely nice, professional, explained everything in detail, and was a real pleasure to talk with. What a great team!!! Thank you
I am so beyond touched by this company. On the worst week I've had in a long time my air conditioner went out Thursday evening. I am the mother of two children one being only 5 months old. I had called several places and could only be seen on Monday. I called Wally falke and was kindly told they were booked up for quite a long time. About five minutes after that call miss patty called me back and said "I'm going to talk to my boss. We're gonna squeeze you in, it's too hot for a baby, we're gonna help you today. " My eyes filled with tears. I'm so so thankful for their kindness. Not only did Patrick get here fast but he was kind and professional. It's extremely rare for a company to show such interest and kindness for their customers as well as a stranger. I know they are immensely busy and to make room for us and to help my son is beyond touching. I am forever grateful to everyone at Wally falke especially miss patty for going out of her way to do what she felt was the right thing to do. She is mine and my family's hero today. Thank you all.
I always have the best service with Perry! He is always friendly and gives me honest answers. Thanks again Perry and Wally Falkes!
Excellent for 20 yrs we've been with them...Perry is great...new York system installed last fall priced right and is very efficient..Happy!!!...
I have been a customer for 20 years, with a bi annual maintenance service contract for AC and heat, as well as changing filters and checking equipment every three months. I recently woke up to a warm house, no air conditioning, no fan. Forecast for 106 degrees! I called early and had my regular service repairman, Ricky out here before noon. My name was recognized as a regular client and an elderly one, so they got to me right away. Ricky knew that I don't do well in the heat, so I became a priority. What excellent care and concern, for both young and old. I happily recommend Wally Falke's to everyone who wants an honest, family owned, local business.
Jaime was a great help and went beyond the call. Thank you so much.
Great customer service! I called to have my heater checked on since it had stopped working. They were able to accomodate my tennets schedule and got out right away. Turns out I needed a new heater and since they were not able to come out for a couple days to install they dropped off portable heaters to use for free until the heater could be replaced. Everyone has been very nice and helpful! Jessie is wonderful!! I will be using their services again if need be.
Ricky came out on a difficult furnace. He methodically attacked the problem. He and Jose represented Wally Falke with an outstanding and courtesy service. This is something I haven't seen in a VERY long time.
Ricky found a very dangerous situation which could have been deadly if not detected by him.
It is nice to find a company with genuine, good, reliable and outstanding service.
You now have a customer for life and will highly recommend your services to everyone I know.
Wally Falke's has serviced our HVAC unit for 8+ years. We have had excellent service. They have been reliable, trustworthy, and professional. I highly recommend them for all HVAC issues.
Great service, honest and reliable. They are quick and efficient. Highly recommend. If you are in the market for HVAC you should definitely give them a call.
Excellent customer service and extremely prompt! Ricky was friendly, thorough and efficient. He found the root of the problem with our unit and had it running and blowing cold air in a very short time. Thanks to Ricky, Wally Falke's is the only a/c service we will ever use!
I have an almost 100 year old rental in Gustine, and the cental AC/Heat wasn't very efficient, the tenant was spending big bucks on PGE bills.
Wally Falke hooked me up with a great low interest lender @ a local credit union and installed quickly. Now I have a happy renter, hopefully for many years!
Fast, friendly people to work with and would surely call again.
Wally Falke's made sure I had a safe unit! Thank you for your fast service!
Of all the estimates we got, Wally Falke's was the only one to do a load calculation on our home to determine what size unit we needed. Everyone else wanted to sell us a 5 ton. We appreciate Wally Falke's honesty. It's been a pleasure working with everyone at Wally Falke's
I will never use any other air conditioning company. Sadly, many companies are more interested in a bottom line than they are happy customers. Not so with Wally Falke! Your employees were efficient, knowledgeable and courteous! We love our air conditioner and are extremely happy with the level of service as well as equipment! You have a customer for life!
"Working with Wally Falke's is great! - They are always helpful, prompt to serve & very friendly. No matter what your problem is they can solve it quickly."
I have been with Wally Falke's for a couple of years now and have always found them to be very responsive to trouble calls. They have a very reasonably priced maintenance program that I subscribe to that gives me two scheduled visits a year to check my system. This is a great company with great people!
"We are very pleased with the service we receive from your company...would not hesitate to recommend to friends & family for their AC/Heating needs."
"I feel confident that the repairs being done are really needed."
"I bought a new unit from you guys and would never use another co. That was 1996."
"...the employees are outstanding, friendly and helpful, they take the time to do an outstanding job. I would recommend Wally Falke's to anyone."
"I called 3-4 other service people and even though I had to wait longer, I called Wally Falke's back. Thank you!"
"Since 1986 we have always received prompt, reliable and economical service. Thank you!"
"The serviceman was very helpful and polite. He went out of his way to help."
"Completely satisfied with my new unit! I am a happy customer and I have already referred you to our friends."
"I have always received excellent service from the servicemen at Wally Falke's. Keep up the good work!"